PsyOps at SelectQuote: A Simple Plan
I will go deeper into SelectQuote's tactics in a later post. We will see how they map to specific techniques employed by military psyops units, and similar propaganda sources. It is worth mentioning how the group in the wrong avoids direct dialogue.
Indirect speaking is a coward's way to lie. If the liars that are ever caught in the lie, they can simply blame the listener for drawing the wrong conclusion. Also they can lead people in by getting them used to reacting to subtle hints. Then one day the listeners guess wrong, and the dishonest person blames them for seeing things that weren't there. Or they simply make up stories about events that occurred after their adversaries left.
When people are good at this kind of conflict, and I mean SelectQuote in particular, simply being right while they are wrong may not be enough to carry the day. But I do not think that I will be the one who storms the barricades. The previous departures and Chuck Burden's lawsuit show that I'm not alone.
When something is really wrong, it is sometimes necessary to water down the truth. The public may not buy the whole truth right away. For example, if you read between the lines you knew much earlier this year that the NSA was collecting cellphone location data. Their initial denial was worded in such a way that a reasonable person would draw this conclusion.