It has been a little over a week since SelectQuote received the first batch of discrimination complaints.  It has been reveal to watch their reactions against people already wise to their tactics.  Also, I'm told that some bigger things are coming down the pipeline.  I'm hopeful that the victims have managed to get out ahead of SelectQuote's countermeasures, and hope that they will see justice done.
    SelectQuote Senior's Medicare supplement business will experience increased demand come enrollment in October, so at the very least this should be a distraction.  Brookside Equity Partners announced their investment in SelectQuote on July 29th, the timing of these allegations may cause friction among owners.  While SelectQuote has weathered class action before,  now they are facing more allegations and better prepared victims.
    I've noticed the usual strategy from SelectQuote - an attempt to take advantage of people's natural tendency for reciprocity.  Employees deal fairly with SelectQuote when they offer their labor for a wage.  So they are naturally inclined to believe that they will receive a fair hearing when they raise concerns through official channels.
    But SelectQuote does not look for truth in such cases.  They look to see which side has an information advantage, and then move to isolate the other side.  So we see that they quickly move to isolate the victim.  I've seen that they also use influence outside the company, to further discredit the victims.
    In combination with a strict no-reference policy, this creates a cloud around the former employee once they find a pretext to terminate.  Many people unfamiliar with the situation simply won't take the time to dig for truth.  They may just assume the worst, to be on the 'safe' side.  This makes it easier to intimidate the victim into silence.
One of 4 complaints, with 4 more said
 to be on the way.
    I'm getting out a quick status as to what's going on with SelectQuote Senior in Kansas City.  The picture of shows one of the complaints filed with the state of Kansas's Equal Employment Opportunity Commission.  I have these for multiple complainants, last I heard SelectQuote Senior has received four of these with at least four more in process.
    Most of the aggrieved parties are women but the complaints also take SelectQuote to task over illness, pregnancy, minorities, and disabilities.  Also, I have received word that after interrogations were not affected in causing employees to give up their personal cellphone data, that attempts at unauthorized access through a Bluetooth exploit tool were made.
    In addition to Charan Singh and Bob Edwards, the head honchos on SelectQuote's San Francisco executive team, there have been reports that Brookside Equity Partners has also been involved in some of these Kansas City meetings.  This is significant in that this firm just announced earlier this month their investment and SelectQuote.  If they feel that SelectQuote misrepresented the risks associated with their various cover-ups, it could spell trouble for SelectQuote.
    This picture was sent to me last week, to corroborate San Francisco honchos Bob Edwards and Charan Singh were in Kansas City for damage control.  I will follow up with some redacted EEOC complaints.  I want to make SelectQuote work to uncover leakers, so I'm releasing slowly.
Sent week ending 8-16. Logo shows this is Kansas City.
Tom Grant and Charan Singh clearly visible. Bob's face obscured.

    I'm happy to report that SelectQuoteComplaint.com has now launched.  It is dedicated to the reporting of discrimination complaints (now 7) at Tom Grant's branch of SelectQuote in Kansas City.  There is a natural synergy between the sites, as we are showing multiple facets of exactly what kind of people are in charge here.
    The timing of this information leaking is quite interesting.  Brookside Equity Partners just invested to 'offer current investors liquidity.'  A reasonable read on that is a board member smelled just what kind of feces they were sitting on, and they decided to bail.
    Come to think of it, each round of impersonation came before a change in investors.  Almost like SelectQuote needed to lie about risks to close the deals.
    There is more to the story of labor law violations at SelectQuote Senior in Kansas City. There are allegations that SelectQuote Senior CEO Tom Grant has something to hide.  He is no stranger to controversy. While in isolation some past incidents could possibly be explained as a rich philanthropist exercising poor judgement, that sort of explanation wears thin.
    Here is a short preview of where this story is headed, based on allegations that are pouring in:
  • A few facts have led some to claim SelectQuote Senior and SelectQuote Benefit Solutions have engaged in kickbacks to land one of their private insurance exchanges. In a couple of instances
    the customer of the exchange could not determine what checks from SelectQuote were for.
  • Tom Grant and brothers allegedly demanded to see the contents of at least one employee's personal cell phone during an interrogation in an effort to track down this leak.
  • I've been sent documents indicating law enforcement investigation of physical witness intimidation.
  • Five employees are filing complaints with the Equal Employment Opportunity Commission.
  • Old news, but Tom Grant has been mixed-up in a federal probe before. He rolled on the street agent he had hired (Myron Piggie), and successfully put all of the blame on African Americans who came from difficult circumstances.
  • San Francisco office execs allegedly getting involved. These veterans have resorted to harming and threatening the life of a little girl to cover-up misdeeds.
    SelectQuote Senior's Kansas City office is embroiled in scandal.  SelectQuote's usual aggressive tactics to cover up misdeeds may have backfired.  What began as a few racial slurs has snowballed into alleged violations of the family leave act and equal employment protections, as well as criminal witness intimidation.
    It began with Nakia Harris allegedly calling a coworker a 'honky', 'cracker', and 'wigger'.  Ms. Harris had power over this employee.  She could (and did) deduct pay from this employee if she did not feel his calls were meeting compliance criteria.  SelectQuote has been in trouble for withholding wages before, even without slurs this practice may be dodgy.
    So the original situation was more than a harmless exchange.  This subsequent retaliation against witnesses really moved things out of bounds.  Consumers expect insurance companies to be there for them during trying times.  SelectQuote's handling of the situations speaks volumes about whether or not they can be depended upon when the chips are down.
    One witness was physically assaulted.  When she could not be pressured to change her story, SelectQuote declined to use her account in the investigation.  Due to cancer, this witness took some time will under the Family Medical Leave At. She was subsequently fired.  Local police are involved in investigating the assault.
   More information is coming in regarding alleged racism at SelectQuote, but I will intentionally remain a little vague to obscure which parties are leaking.  The person making racial slurs apparently had a position of authority, as she was able to deduct pay for 'compliance infractions' during sales calls.
    So the immediate victim is not the only one affected.  Unraveling the legality of such deductions (in the absence of racism) and which choice of law to use is lawyer's work.  As a layman, they look questionable in some venues.  SelectQuote has already had to settle over illegal payroll practices.  Also, a newly fired witness to some of these events is disabled, and allegedly no effort was made to accommodate the disability.
    A different witness, a woman, was subjected to a physical altercation in the attempt to silence her.  There are also allegations of a few violations of the Family Medical Leave Act.  Pregnant women, women, disabled, and minorities may have all been caught up in the attempt to cover this up.  Some of these parties intend to seek redress through the courts.